STORE POLICY

 

Customer Care

Your satisfaction is our top priority. We strive to provide exceptional customer service and ensure a seamless shopping experience. If you have any questions, concerns, or need assistance, please don't hesitate to contact us.

Contact Information:

• Email: adivaslodgebeautybar.com

• Phone: 9857885833

• Social Media: @adivaslodgebeautybar.com

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Privacy & Safety

Your privacy is important to us. We are committed to protecting your personal information and using it responsibly. We collect and store your data in accordance with applicable laws and regulations. We use industry-standard security measures to safeguard your information against unauthorized access or disclosure.

For more details on our privacy policy, please visit: [Link to your privacy policy]

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Wholesale Inquiries

Are you interested in becoming a wholesale partner? We offer competitive pricing and flexible terms for businesses looking to sell our products. Please contact us to learn more about our wholesale program.

To inquire about wholesale opportunities, please email: [Your Email Address]

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Payment Methods

We accept the following payment methods:

• Credit Cards

• Debit Cards

• PayPal

• Offline Payments (e.g., cash on delivery, bank transfer)

• Afterpay

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Cancellation & Rescheduling Policy

At Diva’s Lodge Beauty Bar, we value your time and ours. To ensure the best service and experience, we have the following policies in place:

1. Non-Refundable Deposit: An upfront payment is required to secure your appointment. This payment is non-refundable.

2. Rescheduling: You may reschedule your appointment at least 24 hours in advance. The 10% upfront payment will be applied to the new appointment date. Failure to rebook within the specified time frame will result in forfeiture of your deposit.

3. No-Shows: Clients who fail to show up for their scheduled appointment without prior notice will forfeit their deposit and may be required to pay an additional deposit for future bookings.

4. Late Arrivals: If you are more than 15 minutes late to your appointment, we may not be able to accommodate your service, and your deposit will be forfeited. Please contact us if you anticipate being late.

5. Cancellations: Cancellations made less than 24 hours before the appointment will result in forfeiture of the deposit.

Emergency Situations: We understand that life happens! If an emergency arises, please contact us directly, and we will do our best to accommodate a reschedule based on availability.